Economy

Ticketmaster was seemingly not ready for the influx of hopeful Taylor Swift fans logging onto the digital ticketing platform when sales for the Eras Tour launched Nov. 15, 2022. Within minutes of the first “verified […]

New research co-led by Liu-Qin Yang, a professor of psychology at Portland State University (PSU), suggests that the true damage of a toxic boss goes far deeper than a bad mood—it fundamentally alters how employees […]

The customer is always right. It’s the first rule of customer service, one that often means “I’m sorry” is the de facto response if mistakes are made. But a new study published in the Journal […]

New research from the Complexity Science Hub (CSH) shows why widely used algorithms for measuring economic complexity produce trustworthy results and how these tools may benefit diverse areas such as ecology, social science, and agentic […]

Researchers have developed a data-driven analytical framework that reveals how hotel mergers can generate significant resource savings, even among properties that already operate efficiently. Published in The Journal of Engineering Research, the study analyzes potential […]

Why do people often stick with familiar brands and choices, even when better options might exist? A new study co-authored by an Illinois Institute of Technology (Illinois Tech) researcher explores the decision-making strategies behind when […]

Gender differences in poverty rates in the United States may be associated with women’s differing circumstances—particularly the burden of dependent children—rather than inherent to gender itself, according to a study published in PLOS One by […]

The use of artificial intelligence (AI) tools, spearheaded by generative AI, is expanding into various spheres of society, including the labor market. A study conducted by the Universitat Oberta de Catalunya (UOC) and published as […]

Companies risk being criticized as hypocritical when their words and deeds don’t match—even if those discrepancies are decades apart, Cornell-led research finds. In a series of studies involving nearly 5,000 participants, real and fictional organizations […]

High temperatures have long been empirically linked to violence, conflict, and aggression at the societal level—a troubling pattern in a warming world. Alessandra Cassar and colleagues sought to explore the effect of high heat on […]