Artificial intelligence (AI) is increasingly being used in many countries worldwide to provide public social services, assisting in entitlement decisions to state-paid pensions and unemployment benefits, assessments of asylum applications, and assignments of places at kindergartens. AI technology is intended to help apply fairness criteria in the allocation of this kind of support to individuals and to assess potential beneficiaries accordingly.
Could AI be used globally to increase fairness in the distribution of public social services?
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