It can be difficult to tell someone what you think of their work, even if you mean well and even if you think they’re doing a good job. Sometimes the person doesn’t understand what you mean, or doesn’t respond the way you’d hoped. Feedback should contribute to learning, but you might sometimes wonder if it’s any use at all. South African university lecturer Martina van Heerden studied the art of giving feedback to students in higher education. Her insights and three top tips are useful for effective communication in many areas of life.
Giving feedback is a skill: Three tips on how to do it well for students
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