Psychological contracts are the beliefs, perceptions, and informal obligations between an employer and an employee. Such contracts have long been conceived of as targeting a person, but with the emergence of algorithmic-enabled forms of employment in a gig economy, that is changing. Digital labor platforms act as technological intermediaries that connect customers with service-providing, independent freelancers on demand to carry out short-term tasks.
Conceptualizing psychological contract theory in the context of digital labor platforms, app workers, gig economy
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